Cookie Policy

HB88 Casino – Cookie Policy for Australian Players

When you visit hb88-casino-au.com, small data files known as cookies are placed on your device. This policy explains what those files are, why we use them, and what choices you have regarding their use. It applies to all visitors and registered members accessing the HB88 Casino platform from Australia.

We encourage you to read this document alongside our Privacy Policy and Terms and Conditions, both of which are available on the website.

What Are Cookies

Cookies are small text files stored on your browser or device when you visit a website. They allow the site to recognise your device on return visits, remember your preferences, and deliver a more consistent browsing experience. Cookies do not carry viruses and cannot execute programs on your device.

Beyond cookies, we also use related technologies such as web beacons, pixel tags, and local storage objects. These function in a similar way and are covered by the same rules set out in this policy.

Why We Use Cookies

HB88 Casino uses cookies to keep the platform running properly, to understand how players interact with the site, and to make sure the experience we deliver is relevant to Australian users. We do not use cookies to collect sensitive personal information such as financial details or government identifiers.

The specific purposes behind our cookie use are grouped below.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function. Without them, you would not be able to log in to your account, access the games lobby, complete a deposit, or use the live chat support feature. Because they are required for basic operation, these cookies are active by default and cannot be switched off through our cookie settings tool.

Examples of what these cookies do include maintaining your session while you navigate between pages, recognising that you are logged in, and keeping your account secure during your visit.

Performance and Analytics Cookies

These cookies collect information about how visitors use hb88-casino-au.com, which pages are visited most frequently, how long sessions last, and where errors occur. All data gathered is aggregated and does not identify any individual player.

We use this information to identify parts of the platform that need improvement and to make sure the site performs reliably across different devices and browsers, including Safari, Chrome, and Edge on both desktop and mobile.

Functional Cookies

Functional cookies remember choices you make to personalise your experience on the site. This includes your preferred language, display settings, and whether you have acknowledged certain notifications. These cookies make your time on the platform more convenient, though the site will still operate if you choose to disable them.

Targeting and Advertising Cookies

These cookies record your browsing activity on our platform and may be used to show you promotional content relevant to your interests. They also help us measure how effective our marketing campaigns are. Some of these cookies are placed by third-party partners who assist with our advertising. We take care to ensure these partners handle data in a way that is consistent with Australian privacy expectations.

If you prefer not to receive targeted promotional content, you can manage these cookies through the settings described further below.

Responsible Gambling Cookies

As a casino operating in Australia, HB88 takes its duty of care towards players seriously. We use specific cookies to support responsible gambling features on the platform. These include remembering deposit limit settings you have configured, session time reminders you have set, and self-exclusion preferences applied to your account. Disabling these cookies is not recommended, as doing so may interfere with the protective tools available to you.

Third-Party Cookies

Some cookies on hb88-casino-au.com are placed by third parties, including analytics providers, payment processors, and advertising networks. HB88 Casino does not control these third-party cookies directly. We recommend reviewing the privacy policies of any third-party services you interact with on our platform.

Third-party cookies we may use include those from providers that help us understand site traffic and those linked to payment integrations, including PayID and card-based payment systems.

Cookies and Australian Privacy Law

HB88 Casino handles personal information collected through cookies in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This means we only collect information that is reasonably necessary for our functions, we store it securely using SSL encryption, and we do not disclose it to overseas recipients without taking reasonable steps to ensure it receives comparable protection.

Where cookies collect personal information as defined by the Privacy Act, you have the right to request access to that information and to ask us to correct any inaccuracies. You can make such a request by contacting our support team through the live chat function available on the site or by emailing us directly.

We do not use cookies to collect information from individuals who we know to be under 18 years of age. All players on HB88 Casino must be 18 or older as required under applicable Australian standards for online gambling services.

Session Cookies vs Persistent Cookies

Session cookies are temporary. They exist only while your browser is open and are automatically deleted when you close it. These are typically used to keep you logged in and to maintain the state of your session as you move through the site.

Persistent cookies remain on your device for a set period after your browser is closed, or until you manually delete them. They are used to remember your preferences across visits and to support our analytics and marketing activities.

How to Manage Your Cookie Preferences

You have several options for controlling how cookies behave on your device.

When you first visit hb88-casino-au.com, a cookie preference notice will appear allowing you to accept all cookies, reject non-essential cookies, or customise your choices by category. You can revisit and update these preferences at any time through the cookie settings link in the site footer.

You can also manage cookies directly through your browser settings. Most modern browsers allow you to view, block, or delete cookies stored on your device. The steps vary depending on the browser you use:

For Google Chrome, go to Settings, then Privacy and Security, then Cookies and Other Site Data. For Safari on iPhone or iPad, go to Settings, then Safari, then Block All Cookies. For Safari on Mac, go to Safari Preferences, then Privacy. For Microsoft Edge, go to Settings, then Cookies and Site Permissions.

Please note that blocking all cookies, including strictly necessary ones, will prevent core parts of the site from working correctly, and you may not be able to log in or access your account.

For information about opting out of interest-based advertising more broadly, you can visit the Australian Digital Advertising Alliance opt-out tool at youronlinechoices.com.au.

Data Retention

Cookie data is retained for as long as is necessary for the purposes described in this policy. Session cookies are deleted when your browser session ends. Persistent cookies are stored for varying durations depending on their function, ranging from a single visit to a maximum of 24 months. Analytics data derived from cookie information is retained in aggregated form for internal reporting purposes.

Changes to This Policy

HB88 Casino may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal obligations. When material changes are made, we will notify registered players via the email address linked to their account or through an on-site notification. Continued use of hb88-casino-au.com after any changes take effect constitutes acceptance of the revised policy.

Contact Us

If you have questions about how we use cookies or wish to exercise your rights under the Privacy Act 1988 (Cth), you can reach the HB88 Casino support team at any time:

Live Chat: Available 24/7 directly on hb88-casino-au.com Email: Accessible via the Contact Us section of the website

If you are not satisfied with our response to a privacy-related enquiry, you may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.